Grace Period Shortened? (Attn:Eldon, or whoever)

Sala Dragon
Exile
Post #1

Grace Period Shortened? (Attn:Eldon, or whoever)

by Sala Dragon » Tue May 06, 2008 12:12 am

Was the grace period shortened recently? As far back as I can remember, it's been 7 days, but now it appears to only be 3 days. ("This account expired on 5/2/2008," it tells me.)

Kerrah
Exile
Post #2

Grace Period Shortened? (Attn:Eldon, or whoever)

by Kerrah » Tue May 06, 2008 12:24 am

I noticed that too.

Hoggle
Exile
Post #3

Grace Period Shortened? (Attn:Eldon, or whoever)

by Hoggle » Tue May 06, 2008 12:30 am

You totally just missed the Cinco De Mayo invasion!.. there were Tok'healas!

Org du Lac
Exile
Post #4

Grace Period Shortened? (Attn:Eldon, or whoever)

by Org du Lac » Mon May 26, 2008 12:29 pm

Can we get this fixed, Eldon? I renewed my account for two months via e-mail, but it ended up only being a two-day account renewal, and now my account is locked out after a three day grace period.

Daimoth
Exile
Post #5

Grace Period Shortened? (Attn:Eldon, or whoever)

by Daimoth » Mon May 26, 2008 12:37 pm

Org du Lac wrote:Can we get this fixed, Eldon? I renewed my account for two months via e-mail, but it ended up only being a two-day account renewal, and now my account is locked out after a three day grace period.
Wow, that's broken.

Fogtripper
Exile
Post #6

Grace Period Shortened? (Attn:Eldon, or whoever)

by Fogtripper » Mon May 26, 2008 1:18 pm

I got hit with the 3 day grace as well. Not even a reminder in any way to re-up my payment prior to the boot. Guess it's time for a break.

Eldon
Exile
Post #7

Grace Period Shortened? (Attn:Eldon, or whoever)

by Eldon » Mon May 26, 2008 2:28 pm

I don't know of any shortening of the grace period other than it's now easier to track expired accounts and shut them off, so it's happening on time now (well, most of the time it's on time. Heh.)

But, I've inquired of the ServerGM.

Eldon
Exile
Post #8

Grace Period Shortened? (Attn:Eldon, or whoever)

by Eldon » Mon May 26, 2008 3:32 pm

Just heard back from ServerGM: it was shortened by accident. It'll be corrected in the next update.

Sorry for the inconvenience.